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Job Description – Work From Home
| Company |
RemoFirst |
| Location |
Work from Home |
| Role |
Support Specialist |
| Qualification |
Any Graduation |
| Experience |
Experienced |
Responsibilities:
- Provide guidance and support to customers to resolve issues with products or services.
- Respond to customer inquiries and complaints via phone, email, chat, and other channels.
- Guide new users through product setup and feature overviews.
- Record customer complaints, feedback, and interactions in a CRM or other system.
- Contribute to and maintain a knowledge base with accurate information about products and services.


